Terms & Condition

  • TERMS & CONDITIONS

 

1.1        Check-in and Check-out policy:

Check-in time at 3:00PM and any early arrivals or rooms requested prior to check-in time is subject to room availability.

Check-out time at 12:00PM and a late check-out fee of RM20/hour will be imposed until a maximum of five (5) hours, which then a full day rate will be imposed.

 

1.2        Age requirement policy:

Guest must be at least 21 years old or older with valid identification.

 

1.3        Room deposit:

A refundable of RM100 deposit in cash/credit card is required upon check-in.

 

 1.4        Non-smoking policy:

The whole hotel compound (include guestrooms, public area, toilet, walkway, café) is a Non-smoking area. Guest who found smoking inside the hotel compound, a penalty of RM100/full room deposit amount will be imposed. A designated smoking section will be made available.

 

 1.5        Special request:

Special requests will be attended to upon availability. (E.g. wedding proposal, birthday surprise, anniversary celebration)

 

 

1.6        Room cancellation and non-refundable policy:

Bookings made are strictly non-refundable. Change of staying date/room type is possible, and guest shall top up the difference if any price discrepancy occurred.